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Contact Us

  • Biotain Pharma Co., Ltd.
  • Tel: (+86) 1355 9279 514
  • Fax: (+86) 592 523 6275
  • Email:
  • Work Time ( GMT +8 ):
  •    9:00 AM - 6:00 PM, (Monday - Friday)
FAQ

 

Frequently Asked Questions

  •  What is the minimum order quantity of your products?
     
  •  MOQ of each product are different.
     
  •  What is your payment terms?
     
  •  100% T/T in advance,  Western Union and paypal also supported.
     
  •  What is your products sampling time and production time?
     
  •  Sampling time: 7 to 10 days; Production time: within 15 days
     
  •  What shipping methods do you support?
     
  •  We support shipping way by express, air and ocean.
     
  •  How long is the delivery time?
     
  •  We will be shipped within 7 days after receipt of payment, some products may require custom processing take longer time.
     
  •  What we should do if your products can not run well?
     
  •  Please send your analysis report to us, we will confirm the product situation, to arrange for a replacement.
     


 

If you have more questions , please feel free to contact us.